Littleton Opera House is March 2019 Featured Member

The Littleton Area Chamber of Commerce is pleased to showcase the Littleton Opera House as its Featured Member of the month. Standing tall and proud, the Opera House is a familiar staple to area residents.

Though it sat idle for many years, you would never know it by the numerous events that have been hosted over the last few years. Large or small, the Opera House is suitable for almost anything. Along with plays and concerts, the Opera House hosts conferences, birthday parties, meetings, and even has several weddings on the horizon.

The Chamber sat down with Opera House Manager, Sue Pilotte, to talk about services they provide to the community.

“The last half of 2017, we were booked 138 days out of 206 available booking dates,” Sue says. “During one weekend in November, we had a very successful two-day NH Council for the Arts Conference, a concert in the Grand Hall, and meetings taking place in the Tower Room. All of this increased activity, from one weekend alone, brought over 140 people into the Opera House. This is just one example of the activities taking place at the Opera House. These events not only benefit the taxpayers, but also increases the number of visitors to our beautiful town.”

To assist with the increase in bookings and workload, Jennifer Poulton was recently hired as an administrative assistant to work with Sue on a part-time basis. Sue has worked diligently, along with the Opera House commissioners and the Town Manager, to increase the usage of the Opera House.

“We have a solid commitment to the success of the Opera House. Think of the Opera House when you are planning your next fundraiser, private party, concert, meeting, or conference. Any occasion-we can do it all!”

Beware, the increase in bookings also means that space fills up quickly! “We want to open the Opera House to everyone, but we are in demand now,” she explains. “Book early!”

If the date you’re interested in isn’t available, Sue is happy to work with you on alternative dates.

“I am especially grateful, and appreciative of the many positive comments from our community members relating to the operation, and future of the historic and proud Littleton Opera House,” she says. “Most of all, thank you to our community members, contributors, volunteer supporters, community service students, and Opera House fans, who like me, see a great future for the Littleton Opera House. We couldn’t do it without you!”

To learn more about what the Opera House has to offer, visit their website at or call Sue at 603.575.5324.

Franconia Notch Guest House is February 2019 Featured Member

The new owners of the Franconia Notch Guest House are this month’s Featured Member—a pair who have moved north and settled down to live the dream of running a North Country bed and breakfast.

Read more about Beth & Doc Fletcher and their journey to become the next owners of the Guest House. Click here for the full feature

Adaptive Sports Partners of the North Country is January 2019 Featured Member

The Littleton Area Chamber of Commerce is excited to expand our Featured Member of the Month program throughout 2019. We have partnered with the Littleton Courier to provide our featured members with the resources and recognition they deserve

A business feature will be published the first week of each month exclusively in the Courier. It will then be subsequently shared through the Chamber’s social media and member communications.

This month, we sat down with Thomas Shovlin of Adaptive Sports Partners of the North Country to learn more about this crucial non-profit organization. Founded in 2009 by a group of area rec and adaptive enthusiast, Adaptive Sports aims to enrich the quality of life for people with disabilities through year-round sport, recreation, and wellness.

You can read the full feature here on the Courier website.

Member Spotlight: Building Alternative Inc.

We recently sat down with Bob Tortorice, owner of Building Alternatives to learn more about his business, its history and the green energy and green building sector. Bob had some great answers to questions we posed about the importance of this industry and how he can be a resource for Chamber members and the community. 

What is Building Alternatives? How and when did the company get started?

We started in February 1987.

I built my home in 1980 and realized that the traditional (stick built) method of building a home was antiquated and wasted time and money. After working as a civil engineer for a modular home company in Nashua, my hands-on education, formal education and my desire to build an energy efficient home with a totally different business model, I started my company when the modular company moved to Florida.

I was motivated to provide a “hand-holding experience” that specialized in understanding the client’s pros and cons of the land, budget, and their desires, with the overall commitment in building an energy efficient home. This was way before the wave of “Green Construction”. I like to say we were “green” when green was just a color.

Building Alternatives Inc. was created to service the individual home owner and light commercial market that had the desire to be involved in the planning and decision making with hands on when possible in building an energy efficient building, but had very little knowledge or experience on how to achieve their desired results.

Why do Green building practices and Energy Star certifications matter to home or commercial building owners? 

When building a “green home or business” the owner is striving to create a building that reduces or even eliminates their energy bills, while creating a place that is draft free, comfortable, and affordable to live in after they retire.

Understanding and addressing the issues of Indoor Air Quality (IAQ) requires the builder to fully understand and address issues of building science. Energy Star Certifications guarantee that the home complies with the strict requirements developed by the Environmental Protection Agency (EPA). Typical energy costs in a green/energy efficient building can be 40 – 60% less than a standard NH energy code-built home.

What services can you provide an existing home or business owner?

New homes are easily designed to be energy efficient in comparison to existing homes. As a certified energy auditor, we conduct energy assessments, develop a plan, and oversee all installed insulation and methods of reduction in infiltration with a goal of reducing energy cost 25-60%. Installation of renewable energy such as solar for heat or electricity or geothermal can reduce the dependency on fossil fuel even more.

Are their tax or other incentives to having a green or energy efficient home? 

Yes, all homes (new or remodeled) will qualify for some tax credits or rebates.

A great resource for current incentives is Additionally, Eversource and New Hampshire Electric Co-Op clients are eligible for a new $4,000 cash rebate for achieving an energy start rating on the new or remodeled home.

Tell us more about being a construction manager? Is that the same role as a general contractor? 

The end result is similar but the experience in building is totally different. The construction manager works as an agent for the home owner. All building technologies are explored and completely cost out, giving the owner true comparisons of cost. Pros and cons for each segment of construction is investigated in detail. Home owner is an intricate part of the construction process.

The design and construction of an energy efficient home / building starts with the shell of the building, the location on the land and is driving by the quality of the framing and insulation. None of this cost the client any more money but makes the final product the best it can be, energy wise. All cost of every trade’s labor and material, as well as our profit and overhead, is clearly listed and all billing is based on the original cost for each construction segment, never billed for work not started.

Is there anything else that the business and community members of the Littleton Area Chamber of Commerce should know about you, your business or the work that you do? 

We are approaching our 32nd Year in Business and have achieved designing and building with over 23 energy star homes listed under the EPA website. Always moving forward, over 12 years ago we became as a certified HERS, BPI, and National Green Building Standards (NGBS) raters, thus enabling us to act as consultants and energy experts. This certifies other builders that are remodeling or building new construction to Energy Star standards.

Last year we started the national recognized NGBS certifications for multi-family apartment buildings and single family and commercial buildings which need the NGBS certification. Building Alternatives Inc. is under contract for three apartment buildings (45 apartments) which includes certifying not only the entire building, but also each apartment, lowering the operating cost for the owner and each renter.


Member Spotlight: North Country Climbing Center

Our Executive Director recently sat down with Rusty Talbot, Owner & Manager of North Country Climbing Center (NC3). Rusty answered some probing questions we had about his business and about rock climbing in general. Check out what Rusty had to say below:

Who and what is North Country Climbing Center?
The North Country Climbing Center (N3C) is the only full-service climbing business in the North Country. We have the only commercial indoor rock climbing gym in the region and also offer outdoor guiding year-round from our AMGA-certified instructors (the AMGA is the American Mountain Guide Association). Our state-of-the-art climbing gym has over 6,000 square feet of varied rock climbing terrain for all ages and abilities, including both roped routes (up to four stories tall with top roping, lead climbing, and auto belays) and boulder problems.
We offer a wide range of climbing programming for individuals, families, and groups. These range from lessons and one-time events (birthday parties, corporate team-building, bachelor/bachelorette adventures, etc.) to ongoing programs (after-school youth climbing teams for kindergarten through high school students, an adult training team, and more). We partner with the Wounded Warrior Project, the Appalachian Mountain Club, Adaptive Sports Partners of the North Country, and the Boys and Girls Club of the North Country, as well as provide 4, 5, and 6-week-long winter programs for various local schools.
Guests can climb at the gym for a single day by purchasing a day pass or can get a membership for unlimited access. We have climbing gear rentals (climbing shoes, harnesses, belay devices, and chalk) for those who don’t have their own equipment. Our shop carries a great selection of climbing shoes, local climbing guidebooks, other climbing gear, and N3C branded apparel (t-shirts, hoodies, tank tops, and more). Our members receive discounts at our shop and at partners (including Lahout’s Summit Shop on Main Street).

How did the dream of a climbing center become a reality?
There’s much more to this than could possibly be answered briefly! The short answer is that we saw an opportunity both from a business standpoint (indoor rock climbing is one of the fastest growing activities with approximately 1,000 people trying out climbing for the first time each day in the US alone) as well as from a community standpoint (even though the region is home to world-class climbing and draws visitors from all over, the local climbing community was very small). Seeing this, we developed a business plan, secured funding, found a great location (complete with a tall ceiling!), put out an RFP to all the major climbing wall builders, chose a fantastic partner to construct the walls, and made it happen!

What if I’ve never rock climbed before? Can I learn from you?
Absolutely! Our Open Climb Package provides everything that you need for an awesome climbing experience and is ideal for first-time climbers. The package includes a day pass to N3C, all the rental gear you need (climbing shoes, harness, and chalk bag), and the assistance of our knowledgeable staff to give you an orientation to the gym and to provide belays (belaying is controlling the rope so that if the climber falls or needs a rest, they don’t drop far). If you know you love climbing and want to learn how to become self-sufficient, we offer Intro-to-Climbing lessons to teach the basics of how to tie in, how to belay, and all the necessary commands, as well as movement coaching.

Where is the best climbing in the White Mountains? (in your opinion of course)
Littleton is truly in an ideal location when it comes to climbing. Franconia Notch, which is home to Cannon Cliff (at over 900 feet tall and over a mile wide, the largest wall in the Northeast!) as well as a whole series of smaller crags, is barely 15 minutes from Main Street. Just slightly farther away are the many crags of Kinsman Notch, the Zealand Valley, Crawford Notch, and the climbing in the North Conway area. Rumney Rocks, less than an hour away, is a global sport climbing destination that offers nearly 1,000 climbs. Much of the best ice climbing east of the Canadian Rockies is all within a short drive as well, with amazing routes in many of the same places listed above as well as up at Lake Willoughby in Vermont. With so much world-class climbing in such close proximity, there’s really no need to choose one favorite location, but if I had to choose, I would say Cannon Cliff, because it has the longest, most serious, alpine routes in the East.

How can a local business benefit from the North Country Climbing Center?
Climbing is an important and growing part of the recreation economy in New Hampshire. Many people are visiting the region – and others are moving to the region – specifically to take advantage of the amazing recreational opportunities the area has to offer. Climbing is one of those great activities that draws people by the thousands to our beautiful mountains. In a broad sense, the more that climbing grows, the more that the rest of the economy benefits as these same people need places to stay (both short-term and long-term), eat (both groceries and dining out), buy supplies, and more.
There are four primary ways that N3C has had symbiotic relationships with other local organizations:
1. We find partnerships with lodging establishments to be mutually beneficial because we provide visitors to the region with an activity that is great for the whole family, that has a direct connection to the mountains of the region, and that is not weather-dependent. If visitors have a great time, they are more likely to turn into return visitors, and we can help your visitors have a great time. This is true with our outdoor guiding as well as our indoor climbing. Weather in the White Mountains is famously fickle and there are not many other active indoor options when it’s miserable to be outside. Indoor climbing is a great option when it is bitterly cold, or rainy, or just when the skiing or hiking isn’t in great shape, or if the kids (or adults!) need something active after it gets dark outside (we are open 7 days-a-week and are open late!). We are looking to expand the number of lodging businesses that we work with going forward.
2. We provide corporate team-building adventures for staff. Great employers know how important it is for staff to trust each other and have fun together. N3C can craft a team-building adventure for your employees to build camaraderie and enhance morale, while getting staff together in a new environment.
3. N3C has referral arrangements with several local retail businesses whereby our referrals (or members) get a discount with the partner business and vice-versa.
4. Lastly, N3C has sponsored climbing and outdoor films and programs that draw a broader audience for the host as well as expanding our marketing reach. A great example of this has been the successful REEL Outdoors Series we have sponsored and promoted for The Colonial Theatre in Bethlehem this summer.
While these are the ways that we have worked with businesses to date, we are open to other great ideas. Please reach out to us with any request or question.

What are some ideas for the future of N3C?
We are constantly changing and expanding our programming, both indoors at the climbing gym itself as well as outdoors with our guiding. This winter we are planning on increasing our outdoor ice climbing as well as expanding our adult training league and offering more non-climbing programming for our members and guests (movie nights, etc). Sign up for our email newsletter on our website or just follow us on Facebook and Instagram for all of our latest events and programs.

What is your favorite type of rock to climb? (no pressure being in the granite state)
This is a no-brainer: granite. While I love traveling to climb amazing granite in Yosemite or the High Sierras in California, or Squamish or the Bugaboos in Western Canada, I always find myself coming back to the amazing granite right here in the Granite State!
That said, it should also be noted that New Hampshire has just as much schist as granite, and some of the great climbing in the state is on schist, so it wouldn’t be wrong to consider New Hampshire to be the Schist State just as much as the Granite State… but that doesn’t roll off the tongue as well, does it?

Anything else you would like to add?
I have noticed two very strong – and seemingly contradictory – misconceptions about rock climbing.
Misconception #1: Rock climbing is inherently very extreme and only for thrill seekers and/or people who are naturally unafraid of heights.

“You’ll never see me climbing because I don’t like heights” is a common thing to hear from someone who has never tried climbing. For one thing, climbing is not inherently high off the ground. Bouldering, probably the fastest growing discipline in climbing as well as one of the most challenging and gymnastic types of climbing, is – as its name implies – focused on climbing boulders. Bouldering climbs (referred to as boulder “problems”) are rarely more than 15 feet high. The primary focus in all climbing, but most obvious in bouldering, is the athletic problem-solving movement toward a goal.

For those climbs that are tall, comfort at height is more commonly learned through practice than an innate part of one’s character. Avoiding climbing due to a fear of heights is, therefore, akin to never going on a jog because you cannot run a 4-minute mile: just as you can’t expect to run incredibly fast without proper training and preparation, you can’t expect to be comfortable trusting ropes when you’re high off the ground without some degree of practice.

Along these same lines, many people have seen photos or videos of Alex Honnold or others scaling huge rock faces without a rope and therefore assume that all climbing is extremely risky and offers no margin for error. The reality is that relatively few climbers free solo (climb high walls without a rope) and even Alex Honnold spends most of his time climbing with a rope to catch him in case he falls. Whether climbing at our indoor gym or outdoors in the White Mountains, we at N3C place significant focus on mitigating and minimizing risks. For example, the seamless, padded flooring in our bouldering area is over a foot thick and uses three different densities of foam to absorb and distribute the force of landings when bouldering. While climbing, like most worthwhile activities, has inherent risks, a recent study of indoor climbing found only 0.02 injuries per 1,000 climbing hours, making climbing less likely to lead to injury than most other sports, including badminton.

Misconception #2: Rock climbing is a kid’s activity to pass some time occasionally.

Possibly because of the popularity of small climbing towers at fairs and amusement parks, a surprising number of parents seem to view climbing as an “amusement” – an activity that really is only for kids and doesn’t involve specialized skills or training. This would be like believing that because children can enjoy mini golf, the US Open should be easy for them.

Climbing is a true life-long activity, which provides constant challenges for new and experienced practitioners alike. It is three dimensional problem-solving. Improvement takes time and effort. People dedicate their lives to it. Some people travel the world climbing professionally. There are easy climbs, but there are also very difficult climbs.

We are therefore rather surprised by the number of parents who ask us to put their child, who has never climbed before, on the hardest climb in the gym, which is usually a climb most of our staff cannot ascend. We certainly never want to dissuade someone from challenging oneself, pushing their limits to see how hard they can climb, but we also want people to have fun climbing. And it is not fun for anyone if can’t even get off the ground.

All of this said, climbing is a wonderful activity that comes naturally to many. It is one things that 3 generations of a family can all do together with each individual pushing herself or himself to the point that is both challenging and fun. (Skiing, for example, is wonderful to do with the whole family, but someone is always either being held back or pushed a little too hard!)